Remote Support Request
Please enter your information below to begin your Remote Support session.
Is Your Password Strong Enough?
Try your password out below to see if you are using a strong or weak password. For your security none of the passwords are stored on our server.
Live Support
Call 330-551-2280 to speak to a representative.
Email Support
Email our office at support@ossatech.com. Please provide a brief explanation of your issue and a good call back number.
Live Remote Support
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How to get support:
A member of our support team will talk with you first to determine the nature of the problem.
How It Works:
Step 1: Once you are on the phone with a member of our support team, you will
be directed back to this page after your support representative provides you
with a unique login id. You will then enter the id in the field below and click
the Click Here button to initiate the screen-sharing session.
Step 2: You are prompted to download a small virus-free plug-in.
Step 3: With your permission, your support representative can view your
screen and share control of your mouse and keyboard.
Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
Please enter your information below to begin your Remote Support session.