Services
Finding the right fit for an technology provider can be a challenge.
Fortunately we offer a variety of solutions and services to meet your needs.
We also offer different arrangements to meet your budget and need.
Looking to supplement your IT staff or bring in emergency help? Our
experts can come in a pinch hit for a vacationing or sick tech or come in a
provide expert service in the event of an emergency. Don't worry about
training, point us to the fire and we'll put it out.
Service Contracts and Agreements
Traditional Service
We offer pay as you go service. Our time and materials (T&M) contracts
are available to most companies. We automatically enroll our clients who
purchase any term service application or maintenance agreement like Antivirus
subscriptions or Cisco SmartNet agreements into a T&M contract for their
convenience.
Block Hours Contract
Through our Preferred Partner Program we lower our clients
hourly rate based on prepaid block hours that are good for one year. This
is available to clients who we have already done business with or would like to
move from a T&M contract over to a more established arrangement.
Managed Service Agreement
Our Managed Service agreements are one or two year terms
that cover 100% of a specified service. Services range from server
monitoring to virus and security protection. We provide you with a yearly
cost based on your service needs and organizational structure and pledge to
handle that service completely for one fixed price.